Returns & Exchanges
At Tamannaah Fine Jewellery, we strive for perfection in every piece, but if you are not completely satisfied, we offer a 14-day return and exchange policy for all unworn items in their original packaging. Please note that custom-made and engraved pieces are final sale to maintain the exclusivity of our handcrafted designs.
Return Process
- 1.Initiate Your Request
Log into your account or contact our concierge team with your order number and reason for return to receive a Return Authorization Number.
- 2.Secure Packaging
Place the jewellery in its original velvet box and include all authenticity certificates; ensure the package is securely sealed to prevent damage during transit.
- 3.Complimentary Pickup
Once your request is approved, we will arrange a secure, insured courier pickup from your doorstep at a time that suits your schedule.
- 4.Inspection and Refund
Upon receipt, our gemologists will inspect the item for quality assurance, after which your refund or exchange will be processed within 5-7 business days.
